Collection of Personal Information for the following reasons:
Hadassah Healing Oils collects personal information through this website to:
- Send orders to buying customers;
- Provide customer service such as sending you information about your account and order
and responding to your requests, including refunds and complaints.
- Send you marketing messages, if you choose to receive them.
- Keep record of transactions.
- Improve our products and services.
- Run promotional competitions.
- Comply with legal, regulatory and corporate governance obligations and good practice.
- Analyse purchasing preferences and improve services.
Types of Personal Information Collected Through the Website:
The personal information that Hadassah Healing Oils gathers about you may include
• Telephone number;
• Email address;
• Online identifier e.g. social media name, location, IP address, device information;
• Username and password;
• Opinions and testimonials.
From Whom Does Hadassah Healing Oils Collect Personal Information?
Hadassah Healing Oils collects the personal information directly from you.
When you use the Website, Hadassah Healing Oils may gather information about you through Internet access logs, cookies and other technical means. ‘Cookies’ are text files placed on your computer to collect Internet log information and user behaviour information. These are used to track website usage and monitor website activity such as what products you viewed and for other data processing reasons set out below.
Some of the cookies Hadassah Healing Oils uses are essential for parts of the Website to operate and have already been set. You may delete and block all cookies from this site, but parts of the Website will not work.
Is the supply of the Personal Information voluntary or mandatory?
The supply of Personal Information is voluntary but if it is not supplied, Hadassah Healing Oils cannot provide customer service, and you will not be able to place or receive orders.
Hadassah Healing Oils collects your Internet usage information automatically when you visit it.
What laws require/authorise Hadassah Healing Oils to collect Personal Information?
- Consumer Protection Act; and
- Electronic Communications and Transactions Act
Hadassah Healing Oils intends to transfer the Personal Information to a foreign country:
No transborder flows of information are planned.
Disclosures and exchange of information
Hadassah Healing Oils may exchange and disclose the Personal Information under its care to service providers such as couriers and the payment gateway we use. We may also share your information with law enforcement agencies and regulatory bodies when we are legally required to do so.
Your right to request Hadassah Healing Oils access to the Personal Information held and to require it to rectify inaccurate Personal Information
You may at any time request Hadassah Healing Oils to confirm what Personal Information it holds about you by following the procedure as set out in its Promotion of Access to Information Act Manual. If the Personal Information is inaccurate, you may request Hadassah Healing Oils to rectify it.
Your right to lodge a complaint with the Information Regulator
If you feel that Hadassah Healing Oils has interfered with the protection of your Personal Information, you may lodge a complaint with the Information Officer of Hadassah Healing Oils who will liaise with you to resolve your dispute.
You may also lodge a complaint with the Information Regulator.
All rights reserved.